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Use custom bots to improve key customer journeys in retail banking

June 24, 2021 @ 5:30 pm - 6:30 pm

About this webinar
Retail banking had changed significantly in the last few years – high customer expectations, increased competition from both global tech giants and new fintechs, increased oversight, and pressure to deliver a powerful online experience post-Covid have squeezed banks from all sides.
But is the best way to solve this problem really to keep throwing more call-centre agents at the problem?
New technologies like Robotic Process Automation (RPA) offer a chance to solve these new challenges by picking key steps to automate data-heavy, repetitive tasks without losing the human touch.
Join Deepti Chugh, Chief Solutions Architect from Avenir Arabia, the specialists in Digital Transformation solutions and Automation Anywhere, the leading provider of cloud-based RPA services as they guide you through the future of loan application and approvals in digital banking.
During this informative session, you will learn how your business can:
– Speed up the loan application and approval process by 180x by implementing targeted automation to key steps
– Improve customer satisfaction by up to 20% by delighting them with a quicker and more accurate process
– See how targeted bots and Robotic Process Automation (RPA) can help your organisation with a live bot tutorial


June 24, 2021
5:30 pm - 6:30 pm


Deepti Chugh, Chief Solutions Architect at Avenir Arabia
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